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Varadar
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Notepad problem - English turned into gibberish/unreadable symbols

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HP Envy 15-K203tx Notebook Pc
Microsoft Windows 10 (64-bit)

Hi,

 

Recently did a clean installation of Windows 10 October 2020 Update.

Edition --> Windows 10 Home Single Language

Version --> 20H2

Installed on --> ‎20-‎12-‎2020

OS build --> 19042.685

Experience --> Windows Feature Experience Pack 120.2212.551.0

 

Previously i had Windows 10 version 1903 (May 2019 Update) and notepad were working properly. But after installing version 20H2, majority of notepad text files is in gibberish/unreadable symbols.

 

Will be happy if someone solves this issue as early as possible.

 

Thank you and Wish you all Advance Happy New Year 2021

 

Bye,

Siva

3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 4
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@Varadar
Thank you for posting back. 

I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. (do not skip any troubleshooting steps even if you feel steps are repeating)

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system.

And, also you can try this article: https://support.hp.com/in-en/document/c01458194

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Varadar
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Is there any other way to fix it because newly created notepad files are working fine but 30% of old notepad files which was created before Windows 10 October 2020 are opening in gibberish. 

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Echo_Lake
HP Support Agent
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@Varadar

Thank you for posting back. 


I would request you to contact our Support and our Support Engineers should be able to Remote into your computer and sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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