OFFICE ACTIVATION KEY AND HEATING PROBLEM

[SANDY106]

HELLO THERE THIS IS SANDIP. YESTERDAY I BOUGHT A  NEW LAPTOP FROM AMAZON . MODEL NAME- HP PAVILION X360, [serial number removed].  BUT I DIDN'T GOT THE OFFICE PRODUCT KEY WITH MY PACKAGE. KINDLY IF U COULD HELP ME OUT WITH THIS AND GIVE ME THE PRODUCT KEY .   AND ALSO THIS LAPTOP HAS A TERRIBLE HEATING PROBLEM, PLEASE CONTACT ME TO SOLVE THIS OUT.  [personal information removed per Rules Of Participation] .    THANK U.     

[Echo_Lake]

@SANDY106

Thank you for posting on the HP Support Community.

• What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
• Have you checked your box or email for Microsoft office activation key?
• Have you checked with the seller of the product activation key?

While you respond to that, let's try performing BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.