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‎12-19-2021 04:34 AM - edited ‎12-20-2021 10:41 AM

HP Recommended
Product: Omen 15
Operating System: Microsoft Windows 10 (64-bit)

I wanted to change the lighting of my keyboard through Lightstudio. I accidentally pressed the basic lighting option and now I can't seem to find a way to use Lightstudio again. Its not letting me change anything in Lightstudio only the basic lighting is working. Anyone has a solution for this? In the past lightstudio always worked. 

 

Update: By simply uninstalling and installing lightstudio everything worked again

 

Category:
4 REPLIES 4

‎12-19-2021 04:55 AM

HP Recommended

hello

did you try to download OMEN Light Studio on OMEN Gaming Hub. ? 

link : ms-windows-store://pdp/?productid=9NQDW009T0T5&cid

 

Was this reply helpful? Yes No

‎12-19-2021 04:45 PM

HP Recommended

Hello @martijn04 .

Close OMEN Gaming Hub and OMEN Light Studio from the task manager.
Open the folder and look for the following path:APPData / Local (note that the user name is the name you use)
If you find the HPOMEN and HP_Inc folders, delete both folders.
Then re-open OMEN Gaming Hub and OMEN Light Studio to see if they can be opened normally.

https://h30467.www3.hp.com/t5/image/serverpage/image-id/70639i8B3B340D68F999FE/image-size/large?v=v2...

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No

‎12-20-2021 10:42 AM

HP Recommended

Thanks for you're help but it didn't work. I've just installed the program again and all of a sudden it works again 🙂

Was this reply helpful? Yes No

‎12-23-2021 01:30 AM

HP Recommended

Hi, Please follow these steps, and let us know if it could be fixed or not:

  • Close Omen Gaming Hub and Light Studio
  • Open Task Manager, and kill (End Task) LightStudioHelper
    SYLee1071_0-1640248248510.png

     

  • Launch Omen Gaming Hub and Light Studio again
Was this reply helpful? Yes No
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