05-21-2019 03:48 AM
Hey, my omen command center does not have features like performance control or clocking feature.
AND, while playing pubg my CPU temp is going over 97 degrees please help me, I have just bought the new laptop.
Solved! Go to Solution.
05-22-2019 06:18 AM
Hey there! @MAYANK_11,
I have checked the specifications and the compatibility of Omen command center features on the PC.
And your PC does not support overclocking. However, the PC supports the performance feature in Omen command center.
Update OMEN Command Center by downloading the app from the Windows Store.
Click the Windows Store icon in the system tray.
Search for OMEN Command Center.
Wait while the program downloads and installs.
OMEN Command Center opens.
Refer the omen center compatibility guide and features using this link. Click Here
Note: Only if your PC is listed under system vitals, only then you can change the performance settings.
Lastly, try updating the BIOS and graphics driver on the PC to the latest version and check if it helps.
Update the BIOS using this link. Click Here
Update the graphics driver using this link. Click Here
Let me know if this works!
I hope you have a great day! 🙂
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I am an HP Employee
05-26-2019 11:21 PM
My first issue of performance booster has been solved, But my second issue of heating is not resolved after doing steps you have given, GPU temp is 97 degree and CPU temp is 97 temp too, please help my laptop is only 10 days old and while playing the game for 10 minutes only it is heating so much.
05-28-2019 06:08 AM
06-01-2019 02:59 AM
After installing this software my temp goes down to 72 degrees, I was very happy but next day again it goes up to 97 degrees, My laptop is brand new please do not spoil my trust on hp or else, I have no other option then complaining to senior executive.
06-01-2019 08:56 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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I am an HP Employee