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Kremo
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Message 1 of 4
224
Flag Post

OMEN Gaming Hub stuck on loading screen after Undervolting

‎12-25-2020 05:27 AM

HP Recommended
Product: OMEN by HP 15-dh0002nc
Operating System: Microsoft Windows 10 (64-bit)

Hi!

After I tried Intelligent undervolting and having few reboots, the app worked just fine I also did a benchmark test and then I close the Gaming Hub. But since on I can't turn the Gaming Hub on. It will always stuck on the little black loading screen.

 

I downloaded everything, from drivers, to updating BIOS, uninstall and reinstall and nothing.

 

My specs are OMEN 15 2019 laptop with i7-9750H and RTX 2060.

 

Would be nice to find a fix since lately the program has been buggy for most users. Thanks in advance!!

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3 REPLIES 3
TpCarver
Level 2
18 18 1 1
Message 2 of 4
Flag Post

‎12-26-2020 02:55 AM

HP Recommended

I guess there maybe some program file broken in your test progress .try to reinstall the Omen  gaming hub

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Kremo
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Message 3 of 4
Flag Post

‎12-26-2020 06:35 AM

HP Recommended

Reinstall helped but when I did the test again, the program broke again so they should do something about it. But thanks for your time.

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TpCarver
Level 2
18 18 1 1
Message 4 of 4
Flag Post

‎01-11-2021 01:45 AM

HP Recommended

I think you should contact the Omen gaming hub support team....

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