• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-11-2021 03:56 AM - edited ‎10-11-2021 03:57 AM

HP Recommended
Product: HP Pavilion 15-P257NL
Operating System: Microsoft Windows 10 (64-bit)

Windows update has detected the Windows 11 update.

The PC Integrity Check tools has highlighted two problems to perform the update:

1. TPM 2.0 is not installed on the computer

2. The Processr Intel i7 5500U is not supported

 

Regarding the TPM 2.0, I would understand how I can enable it. I have checked inside the Bios but I have not identified the feature.

 

Regarding the Processor, I have read that the list is related to the processor that the manufacturer should use for new design and probably there is no problem to update windows 11 in a computer with the processor listed above.

 

The last topic is that if it is not possible to implement the update from windows 10 to windows 11, there is no future update available for windows 10 with high risk for security.

 

How Can I activate the TPM 2.0?

Category:
1 REPLY 1

‎10-11-2021 07:11 AM

HP Recommended

Hi:

 

Your notebook does not come with a TPM security device.

 

You can see this discussion below where another forum member installed W11 in a notebook with similar hardware as yours, using the guidance I provided, with no problem.  No TPM and and unsupported processor.

 

Solved: Re: hp pavilion g106nl cpu upgrade - HP Support Community - 8185271

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.