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Locked

‎08-16-2022 05:42 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I can't activate my Office 365 subscription.  When I try to open a document it says my offer has expired. I ordered the computer and received it 4 months later.  I didn't have a need to use Office until a few months later.  I have tried contacting customer support but have not been able to get any response.  I paid for a year subscription but have not been able to use it.

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1 REPLY 1

‎08-16-2022 06:35 PM - edited ‎08-16-2022 06:36 PM

HP Recommended

@Lorims 

 

What is your machine ? Normally Office 365 on new machines is a TRIAL version, you can only use it for around 30 days. You have to pay Microsoft to get a key for 1 year or more depending on your money.

 

Regards.

BH
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