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‎09-05-2025 05:45 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fa0000 (599K0AV)
Operating System: Microsoft Windows 11

I purchased an used HP victus laptop and I want to reset it. The MS office license is allocated to the old user. How to transfer this to my account.

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2 REPLIES 2

‎09-07-2025 11:14 AM

HP Recommended

@Roshan_Tayde, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding account issue! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

For assistance with transferring your Microsoft Office license, I recommend contacting Microsoft Support or referring to their official support documentation.   

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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‎09-08-2025 01:04 AM

HP Recommended

I did contact with them, they said its an OEM based license. They cant help me in this.

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