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HP Pavilion x360 Convertible Laptop PC 14-dh0107tu

I have changed my SSD, and now I'm not able to download and access MS Office. I can open Office application with which I'm able to open documents in browser. Please help !!

3 REPLIES 3
HP Recommended

In the File Explorer, right click on a Word document and then click on Open With and follow the prompts to set Word as the application to be used to open such files.

You can try this,
John

HP Recommended

Hi John, 

 

Thank you for trying to help find the solution, but I'm afraid you missed. I'm not able to download Ms Office, that means my device does not have any option to select Word or Excel when I go to Open With list.

HP Recommended

Apologies for jumping in unannounced.

 

Thanks, John.

 

@Tauqueer 

 

The name of the Office software is included in the Specifications document:

HP Pavilion x360 14-dh0107tu Product Specifications 

 

The first time you registered and opened your Office software, the key you provided was registered with Microsoft.

In my experience, Microsoft does not lose track of registered keys.

 

Options:

When you purchased the Office software -- or it was included with the computer --

If you purchased the computer from HP --

The key would have been included with the purchase confirmation / order email for the device (or software).

Look for the key in your documentation.

 

OR

Ask Microsoft for help.

Be prepared to provide proof that you are the registered owner of the software.

 

Things that are Microsoft / Office Software

 

Microsoft 365 / all Microsoft Office products are licensed and controlled by Microsoft.

We can help to the extent of providing information to help you understand your options.

If the product / computer is in Warranty and nothing else works, try contacting HP Support

 

Life is possible without Office

The 8 Best Microsoft Office Alternatives of 2022

 

Microsoft Office - Product and License Information 

 

Open and Read

 Microsoft - Activate Office

 

Activate Office using the Activation wizard

Includes “Activate after reinstalling or moving Office”

 

Documentation / Website / How-to Instructions

 

With Key - Install Office on your PC or Mac

Calls / links to:

 Where to enter your Office product key

     To see help options:  Scroll down to the middle of the page and select product

     Need more help?  Scroll down on the web page to find out how to contact Microsoft.

 

 

Installation and License Key Options

 

Some of the ways to “get” Office Software:

 

  1. Trial Software that comes with the computer. 

 

An "offer" to try the software, in other words.  The license is NOT included in Trial offers.

 

  1. Purchase Microsoft Office when you purchase your computer

Look for your license key with your purchase paperwork.

 

  1. Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare). 

If you have trouble with this exact type of “installed” Office before it has expired,

Contact HP Support for recovery options.

 

  1. Purchase Office separately from Microsoft or other merchant.

 

 

Purchase / Repair Options and Life without Office

 

Microsoft Office Products - Choose your Office

 

Microsoft - Office Products Troubleshooting

Open the Website > Select categories on the left to narrow the focus

and

Microsoft 365 community support

 

Includes instructions to “completely remove office” from the computer

Microsoft - Uninstall Office from a PC

 

====================================================================

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

Open

HP Pavilion x360 Convertible Laptop PC 14-dh0107tu 

 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.