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‎12-06-2020 02:35 PM

HP Recommended
Product: Omen 15
Operating System: Microsoft Windows 10 (64-bit)

Hi. I have recently updated my OS and since doing so, have been unable to get Omen software to work. I uninstalled the command centre, and installed through the Microsoft store. 

when I do so, it says my version of omen is not supported. When I click on HP pc on the side, it says I need to install drivers for gaming hub to work properly.

i attempt to install them, but it does not work.

 

any ideas please?

2 REPLIES 2

‎12-06-2020 02:41 PM

HP Recommended
@thechinmaster wrote:

... when I do so, it says my version of omen is not supported.

@thechinmaster 

 

OCC is no longer available, it is Omen Gaming Hub now. How old is your machine ?

 

Regards.

BH
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‎12-06-2020 02:44 PM

HP Recommended

It’s the gaming hub I installed from Microsoft store, but that isn’t working either.

 

the machine is about three years old.

 

it worked fine prior to a windows update which seemed to kill it 

 

thanks 

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