Omen 15-dc0015nc turbo mode unavailable

[Pavel128582]

Hello , 

I have laptop omen 15-dc0015nc and in the past I have turned the turbo mode on cpu  off setting the battery performace on CPU to max 99% and using software “throttle stop” to “disable turbo”.

now I would like to enable turbo mode on the CPU and I have failed to do so. 

I have set the battery performace on cpu to 100% and unchecked the “disable turbo mode “ in throttle stop software and I still can not get above the base 2,3 GHz.

according to HWINFO the turbo mode should be enabled, but is not. Please help me, thank you.

Anyone knows what to try ?

[Echo_Lake]

@Pavel128582

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?

While you respond to that, let's try these steps: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)

BIOS default:

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer. If the issue persists, follow next steps.

Understanding Turbo Boost Technology: https://support.hp.com/in-en/document/c02486485

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.