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I have an OMEN by HP 16.1 inch Gaming Laptop that does not turn on. The power jack light is steady white all the time. 

 

I already removed the battery and held the power button for 30 seconds, but the battery was back and nothing. Did the same but with the power supply and nothing as well.

 

Just the white steady light on the power jack (either with battery or power supply). 

 

Does anyone know how to fix it? Any other kind of reset I could attempt?

 

Tks!

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