Omen Command Center Background.exe Application Error

[Mav232]

A few minutes after my computer starts up, I get an error that says "Omen Command Center Background.exe - Application Error".    I tried the toubleshooting steps on the following post, but I'm still having this issue:

https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Omen-Command-Centre-Background-...

How can I resolve this?

[ub6424]

Hello @Mav232 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration before we check the Omen Command Center problem...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Please report your results

[Mav232]

OS Name Microsoft Windows 11 Home

Version 10.0.22000 build 22000

System Model Omen by HP 45L Gaming Desktop GT22-0xxx

System SKU ( equals HP product number (p/n) ) - 3K1G6AV

Processor 12th Gen Intel(R) Core (TM) i9-12900K

BIOS Version/Date AMI F.22, 5/12/2022

[ub6424 · Accepted solution]

Hello @Mav232 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

(2) Uninstall OMEN Gaming Hub

(3) Download and install / update

Intel Chipset Installation Utility and Driver

10.1.18836.8283 Rev.C

0.5 MB

Sep 14, 2021

Download

Intel Gaussian and Neural Accelerator Driver

3.0.0.1363 Rev.A

0.5 MB

Sep 15, 2021

Download

Intel Management Engine Interface (MEI) Driver

2145.1.42.0 Rev.A

1.5 MB

Mar 10, 2022

Download

(4) Reboot

(5) Download and install

OMEN Gaming Hub SDK Package

1.0.49 Rev.A

38.3 MB

Nov 8, 2021

Download

(6) Reboot and test again

(7) Please report your results

[Mav232]

Seems to be working so far.  Thank you!

[ub6424]

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@Mav232 wrote:

Seems to be working so far.  Thank you!

---

You're welcome !

Good luck