cancel
Showing results for 
Search instead for 
Did you mean: 
rianfitriansyah
New member
2 1 0 0
Message 1 of 3
196
Flag Post

Omen Command Center cannot open (loading continuously without opening the app)

HP Recommended
HP Laptop 15-dh0xxx
Microsoft Windows 10 (64-bit)

Dear HP,

 

I have a question regarding OMEN Command Center (OCC). I think this app is useful to boost my laptop performance with ease but recently I cannot open OCC. I tried to

  • update all of my laptop drivers through your support driver link
  • reinstalling OCC through Microsoft Store
  • updating my windows

But still no luck with all of your recommendations on the FAQ page.

My windows version is 10.0.19041 Build 19041 last updated on 8/4/2020.

 

Looking forward to your assistance.

 

Thank you.

RF

2 REPLIES 2
Jay_G24
HP Support Agent
HP Support Agent
14,323 14,289 1,174 1,295
Message 2 of 3
Flag Post
HP Recommended

Hi @rianfitriansyah,

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Let me know!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

Was this reply helpful? Yes No
rianfitriansyah
Author
New member
2 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Sorry for the late reply @Jay_G24

 

Here is my exact model name dh0105tx.

 

Thank you.

RF

Tags (1)
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation