Omen Command Center cannot open (loading continuously without opening the app)

[rianfitriansyah]

Dear HP,

I have a question regarding OMEN Command Center (OCC). I think this app is useful to boost my laptop performance with ease but recently I cannot open OCC. I tried to

• update all of my laptop drivers through your support driver link
• reinstalling OCC through Microsoft Store
• updating my windows

But still no luck with all of your recommendations on the FAQ page.

My windows version is 10.0.19041 Build 19041 last updated on 8/4/2020.

Looking forward to your assistance.

Thank you.

RF

[Jay_G24]

Hi @rianfitriansyah,

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Let me know!

And, Welcome to the HP Support Community. 

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[rianfitriansyah]

Sorry for the late reply @Jay_G24

Here is my exact model name dh0105tx.

Thank you.

RF