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Zticks
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Omen Command Center not detecting Steam games on separate drive

Omen 17 rtx2070
Microsoft Windows 10 (64-bit)

Is there a plan to fix this issue? 

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HP Support Agent
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Omen Command Center not detecting Steam games on separate drive

@Zticks Welcome to HP Community!

Here's what you need to do:

 

Click here to download the latest OMEN Command Center to resolve this issue.

If the issue persists, Click here to find and install the Bios and chip-set driver updates,

 

If the issue persists, is recover the original application from the recovery manager: Click here for instructions to retain the original Omen controller.

The only other thing to do is to uninstall the software and install a fresh copy from the Microsoft store: click here

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee

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Zticks
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Omen Command Center not detecting Steam games on separate drive

Still doesn't work though I unistalled and reinstalled through microsoft store..

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HP Support Agent
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Omen Command Center not detecting Steam games on separate drive

@Zticks Have you installed all available windows and hp updates? if not, please make use of the HP support assistant: Click here for details,

Once done, restart the device, check if it works, if it doesn't, I suggest you create a new user account and check if that works.

 

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation