Omen Command Center

[Drejc]

Hello!

I own an Omen 15-dc0018nm and my Omen Command Center isn't working properly. I only have 2 performance modes (default and comfort), I can't add any games to my Launcher and I don't have an Overclocking and Omen key option. My laptop didn't come with preinstalled Windows and I installed the OCC from the Microsoft store. All of the drivers and updates are installed. 

Thank you in advance!

[Raj1788]

@Drejc

I see that your product does not support Overclocking and key option,

Refer to this document: https://support.hp.com/in-en/document/c05387497 Features of the OMEN Command Center.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thank you for joining the HP Community.

Have a great day!

Cheers:)

[Drejc]

Thank you for your reply. 

Now I know that my laptop doesn't support the Performance option, Overclocking and Omen key, but I still can't add any games to my Game Launcher. When I click on add games button, it just doesn't refresh and I can't add anything. My games can be found on my windows search bar.

Thank you in advance for your help.

[Echo_Lake · Accepted solution]

@Drejc
Thank you for posting back. 

• Is this first time your launching games using omen game launcher?

Let's try these steps:

1) In the search box, type and open "Uninstall a Program". 
2) Look for OMEN Command Center. 
3) Right-click to uninstall. 
4) Restart the computer. 
5) Install the OMEN Command Center from this link.
 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Drejc]

Thank you very much for your help, it worked.

Have a great day!

Greetings, Drejc

[Echo_Lake]

@Drejc
Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.

Have a great day!