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HP Recommended
Omen 17-an0xx - Product number 2UJ65PA#ABG
Microsoft Windows 10 (64-bit)

Hi guys recently i have been seeing the following error message since a windows update, does anyone know what it is or refers to specifically? I can't find any reference myself to the error code. Recently run a full F2 diagnostics with nothing to report. 

 

OmenCommandCentreBackground.exe - Application Error

 

The instruction at 0x00007FFA34AC8620 referenced memory at 0x0000000000000000. The memory could not read. 

Click on OK to terminate the program

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Welcome to HP Community

 

I have gone through your Post and would like to help

 

This seems to be an issue with the HP Omen Command Center

 

I suggest you first uninstall the software completely from the control panel > programs 

 

Next run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

 

Then download the latest Omen Command Center from this Link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Welcome to HP Community

 

I have gone through your Post and would like to help

 

This seems to be an issue with the HP Omen Command Center

 

I suggest you first uninstall the software completely from the control panel > programs 

 

Next run the SFC scan. you can refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

 

Then download the latest Omen Command Center from this Link: https://www.microsoft.com/en-us/p/omen-command-center/9nqdw009t0t5?activetab=pivot:overviewtab

 

Keep me posted

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

HP Recommended

Thanks for the reply. I'll give it a try and see how it goes. I'll let you know once i've had the chance to assess its effectiveness.

Cheers

 

HP Recommended

Sure. Keep us posted 😉

KrazyToad
I Am An HP Employee

HP Recommended

Hi after following your suggestion I have not seen that issue so at this stage i would suggest the problem is resolved. Thank you.

HP Recommended

@funstix

 

We are happy to hear that the provided solution worked for you.

 

In the feature, if you have any other concerns. Please get back to us. We will assist you.

 

Have a nice day!!

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