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N-Omen
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Omen Laptop - No thunderbolt controller driver in device manager.

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CE013NA
Microsoft Windows 10 (64-bit)

Okay, So i have a laptop that has a thunderbolt 3 port and all the latest drivers for my machine. However in device manager there is no evidence of a thunderbolt controller or thunderbolt driver? When I launch the thunderbolt software my thunderbolt port does not show in attached ports nor does in the about section of the software under the thunderbolt software portion. When I plug a usb-c connection in there is a physical connection in which is provided through it, however there is no pop up or notification to indicate that a usb-c connection has been made.

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banhien
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@N-Omen 

 

Do you have any Thunderbolt device ? Please plug in and you can see it otherwise you can't see it in Device Manager.

 

Or you have to turn on View Hidden System Device to see it.

 

Regards.

BH
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N-Omen
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I have plugged the thunderbolt device in and the laptop makes the noise to indicate that a connection has been made. The device can be seen in 'devices and printers' in the control panel. I cannot however see it in the device manager even when turning on 'view hidden system devices'. There is no clear driver which labels itself as a thunderbolt or usb-c port. I can attach screenshots of my device manage if that would help.

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