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‎04-11-2024 04:13 PM

HP Recommended
Product: OMEN 17.3 inch Gaming Laptop PC 17-ck2000 (70X02AV)

Omen gaming hub is not starting anymore. I tried uninstalling/reinstalling from windows 'installed apps' but it did not fix the issue. Also, I tried reinstalling the 'Omen gaming hub SDK package' as suggested somewhere but it didn't work either.

Any help?
Thanks

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2024 05:53 AM

HP Recommended

The app does not have an option of reinstalling and when you inistall to reinstall it, it does not actually delete the files stored in windows, which for some reasons mine were corrupted.
The only solution I was able to perform was to temporarily change ownership of the 'C:\Program Files\WindowsApps folder' and delete the omen command center folder manually (online it's easy to find ways to revert the ownership to Trustinstaller).
After this, reinstalling via windows store allowed to actually download a fresh install of the Omen app.

View solution in original post

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1 REPLY 1

‎04-13-2024 05:53 AM

HP Recommended

The app does not have an option of reinstalling and when you inistall to reinstall it, it does not actually delete the files stored in windows, which for some reasons mine were corrupted.
The only solution I was able to perform was to temporarily change ownership of the 'C:\Program Files\WindowsApps folder' and delete the omen command center folder manually (online it's easy to find ways to revert the ownership to Trustinstaller).
After this, reinstalling via windows store allowed to actually download a fresh install of the Omen app.

Was this reply helpful? Yes No
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