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HP Recommended
Hp Pavilion 15- DK00261TX
Microsoft Windows 10 (64-bit)

Hi guys, I've recently updated my machine and from then I'm getting an error as shown below

 

OmenCommandCentreBackground.exe - Application Error.

The instruction at 0x00007FFAE0BA8DB6 referenced memory at 0x0000000000000008. The memory could not be read.

Click on OK to terminate the program.

 

Possibly what could be the reason for this and what should I do to resolve this?

1 REPLY 1
HP Recommended

Hi @Vamc_98

 

Welcome to the HP Support Community. I'd be happy to assist you with the Omen Command Center error. 

 

Please try these steps to update the computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Also, try updating the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.