On Boot Up, the 'save preferences' HP Support Assistant Dialog Box opens

[Babku]

I have a HP Pavilion with intel core i5 and nvidia gpu. Whenever i bootup into windows, the following dialog box appears when the desktop appears -

                                                                                                

 Please kindly help me and clarify as to why this happens and is there any way  to prevent this dialog box permanently.

[Echo_Lake · Accepted solution]

@Babku

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

• Did this happen after a recent window or software update?
• Have you made any hardware/software changes?

In Windows, search for an open Uninstall program.

On the Programs and Features window, select HP Support Assistant, then click Uninstall.

Figure: Uninstall HP Support Assistant

Click Yes on the Programs and Features screen to confirm you want to uninstall HP Support Assistant.

Figure: Uninstall confirmation

Restart your computer to complete the process. When the uninstall process is complete, open a web browser, and go to the HP Support Assistant website to reinstall. 

Hope this helps! Keep me posted for further assistance.
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