On Dec 4, I submitted a care pack report to Focus,crc@hp.com and have heard NOTHING from HP

[Ronr5]

On Dec 4, I submitted a care pack report to Focus,crc@hp.com and have heard NOTHING from HP   How do i find the status of my rebate request? 

[Alden4]

Hi @Ronr5,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support 

[Ronr5]

Alan i contacted https://www.hp.com/contacthp/  as you suggested  but there is no option to contact support since my computer has exceeded the 3 year warranty period     CAN YOU SUPPLY ME WITH DETAILED INSTRUCTIONS HOW I CAN MAKE CONTACT WITH SUPPORT.    The 90 day clock is ticking and I have no way of determining my rebate status.  Eash time I try  I become more disillusioned with HP!   HELP!

[Elohi_NR]

Hi @Ronr5 ,

We are sorry that the issue is not resolved. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!