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12-23-2022 02:25 AM
HHi guys j have a problem with my hp laptop 15-dw3028ni, it crass the harddrive thing I bought a new 1 tb harddrive and put it back in the laptop. I installed the windows 10 but when I had to select the hdd to install is says no storage available . Please help I'm stuck here
12-23-2022 07:22 AM
Since your notebook has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on notebooks with the Intel 11th gen core processors...
See the info at the link below.
Here is the link to the driver you need...
This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.
There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to
When I ran through the steps, I don't get an Extract to option when I right click on the file.
You will probably have the same issue. Download and install the free 7-zip file utility from the link below.
The 1st file at the top of the page is for 64 bit.
Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.
12-25-2022 06:50 AM
I'm surprised the driver didn't work because I have given the same driver to other forum members that have notebooks with the 11th gen core processors. They all use the same drive controller.
The only other suggestion I can offer would be to try the driver directly from Intel.
Select the Zip file option and browse to the driver like you did with the one I gave you.
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