One driver missing for HP EliteBook Folio 9480m / Unknown Devide driver is missing

[PhyoWaiHan]

Dear HP,

I have an HP Elitebook 9470m. There are 1 missing drivers on PCI bus. Can someone identify and share the link of the relevant drivers that needs to be installed. Please help me.

[Paul_Tikkanen · Accepted solution]

Hi:

There can be one of several devices Windows labels as 'Unknown' when a driver needs to be installed.

The only way to be sure I give you the right driver would be for you to post the hardware ID for the unknown device.

Use this guide for how to find the hardware ID for a device.

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[PhyoWaiHan]

Hi Paul,

Thanks you so much for your suggestion is very useful and i was found the driver from another post title that are following link can be download directly---- Title link

https://h30434.www3.hp.com/t5/Business-Notebooks/Driver-for-HP-Elitebook-840-G3-for-ACPI-HPQ6007-on-...

download link ----

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75979.exe

Thanks

Phyo Wai Han

from Myanmar

[Paul_Tikkanen]

You're very welcome.