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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Optane program installed, but no Optane Device

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04-09-2020 05:54 AM
My new Envy X360 came with Intel Optane software, but no Optane device is detected ( also not seen in Device Manager )... is there any reason to keep the software program on the laptop?
04-13-2020 08:25 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the exact model and the product number for your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c00033108
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee