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HP Recommended

Hi,

 

I tried to purchase the Reverb G2 HMD using my credit card and HP store declined it. So I tried using my paypal which is tied to my checking account and that was also declined.

However under Paypal activity it states: "This is a temporary authorization to make sure your payment method will cover the payment. Your payment method will be charged when HP.com Store completes your order." and paypal doesn't provide and option the cancel or verify the cancellation.

Did HP in fact decline the order or is it going to get processed? I need the funds to order a different HMD from another company. Thanks in advanced.

 

1 REPLY 1
HP Recommended

Hello,  

 

 

 

Have you tried our HP Store Site? 

 

  

 

We invite you to visit our dedicated HP Store Site  where you´ll find specific information/tools oriented to help you on  your questions about order status/issues as well as product sales info. 

 

  

 

Please click on this link: HP Store Help 

 

  

 

We hope you find it useful and save time in your search! 

 

  

 

Thank you for visiting the HP Support Community. 

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.