Order paid but not in stock

[buddy2000]

Hello, So I made and order four days ago for the HP pavilion 15; the color blue one. It showed me that the item was in stock before I paid and my order was accepted and the arrival date was supposed to be today, Monday. However the laptop now shows up as out of stock, and my order is still on processing for four days. It moved up the arrival date to Wednesday, but I have been informed it probably won't come then. I need my order asap, and it is disappointing that HP showed it was in stock and took my money in , now I may not get my order. Could you please inform me on how long I should expect to wait for the order to come back into stock, or do i need to cancel the order and buy from somewhere else.

[sandytechy20]

@buddy2000

Welcome to the HP support community.

I understand that you are having issues with your orders, I am glad to assist you.

This might require one on one interaction to proceed further on this.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

Cheers.