Ordinateur lent

[Mahuklo]

Bonjour,

je dispose d'un HP pavillon laptop 15t-eg100 avec 16Gb de RAM. Le PC est extrêmement lent sur batterie. L'affichage de gestionnaire des tâches me montre que les CPU ont une vitesse stable de 0,20 GHZ et une utilisation inférieure à 10% .

Dans la gestion d'alimentation j'ai mit la batterie sur le mode meilleure performance, et définit un pourcentage d'utilisation minimale de 80% des CPU sur batterie mais le problème persiste.

Une analyse de la batterie me dit que la batterie est en bon état.

Je n'ai cependant pas ce problème sur secteur.

[Irfan_06]

Hi @Mahuklo,

Thank you for reaching out to us! To ensure we can assist you effectively, we kindly ask that you respond in English, as it is the language we currently support here.

Take care and have a good day

HP Support

[Mahuklo]

Hello,

I have an HP pavillon laptop 15t-eg100 with 16GB of RAM. The PC bemcomes extremely slow when running on battery. Task Manager shows that the CPU are consistently running at 0.20 GHZ, with usage below 10%.

In the power settings, i've selected the " Best Performance" mode for battery and set the minimum CPU usage on battery to 80% but the issue persiste.

A battery health report indicates that the battery is in good condition.

However, i do not expérience this issue when thé laptop is plugged into AC power.

[Garp_senchau]

@Mahuklo, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Update BIOS

Go to: HP Drivers Page

Search for your model: HP Pavilion 15t-eg100

Download and install the latest BIOS and chipset drivers

Restart your laptop

Change HP Power Settings

Open HP Command Center (search in Start menu)

Set power mode to "Performance"

Save and restart

If you don’t have HP Command Center, skip to step 4

Disable Intel Power Management (Optional)

Open Device Manager

Expand System Devices

Find anything named "Intel Dynamic Platform and Thermal Framework"

Right-click → Disable

Restart and test on battery

Fix Windows Power Plan

Open Control Panel > Power Options

Click Change plan settings > Change advanced power settings

Under Processor power management:

Set Minimum: 100%

Set Maximum: 100%

Set Cooling Policy: Active

Click Apply → OK

Run HP Hardware Test

Restart and press Esc repeatedly → Press F2

Run Battery and CPU tests

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

[Mahuklo]

Bonjour, Cette solution n’a pas fonctionné. J’ai mis à jour le BIOS vers la dernière version, qui est la F28, datée de mars ou mai, je pense. Je l’avais fait et refait à votre demande. Le test de diagnostic matériel indique que tout va bien (batterie, processeur et RAM), mais même à ce niveau, si je suis sur batterie, le mouvement du curseur est lent. La gestion de l’alimentation est définie sur les performances maximales et la fréquence minimale d’utilisation du processeur est définie sur 80 %. Je n’ai pas vu le pilote Intel Dynamic Platform et Thermal Framework, mais j’ai vu le pilote Intel Dynamic Tuning. J’ai essayé de le désinstaller, mais il persiste. Un ami m’a suggéré le logiciel ThrottleStop, que j’ai utilisé, et il a fonctionné, mais le démarrage de l’ordinateur reste lent jusqu’à ce que ThrottleStop démarre. J’ai aussi ce problème lorsque je démarre l’ordinateur sur Debian 12. J’ai supposé que le problème venait de la gestion de l’alimentation du processeur à partir du BIOS, mais il n’y a pas de paramètres de gestion de l’alimentation dans mon BIOS.

[Mahuklo]

Hello, This solution didn't work. I have the BIOS updated to the latest version, which is F28, dated March or May, I think. I had done it and redone it at your request. The hardware diagnostic test indicates that everything is fine (battery, processor, and RAM), but even at this level, if I'm on battery, the cursor movement is slow. The power management is set to maximum performance, and the minimum CPU usage frequency is set to 80%. I didn't see the Intel Dynamic Platform and Thermal Framework driver, but I did see the Intel Dynamic Tuning driver; I tried to uninstall it, but it persists. A friend suggested the ThrottleStop software, which I used, and it worked, but the computer startup remains slow until ThrottleStop starts. I also have this problem when I start the computer on Debian 12. I assumed the problem is the CPU power management from the BIOS, but there are no power management settings in my BIOS.

[Garp_senchau]

Hey @Mahuklo, 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

Note: There might be a nominal charge for the service they provide.

Regards,