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‎08-19-2022 09:51 AM

HP Recommended
Product: HP Notebook - 14-ck2018tu
Operating System: Microsoft Windows 10 (64-bit)

My Os version is not in the list when i go to 'Software and Drivers' option on hp website.WhatsApp Image 2022-08-19 at 9.16.18 PM.jpegThe closest one seems like version 20H2, should i choose that?

 

I have checked for updates but there are none.

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2022 07:37 AM

HP Recommended

You're very welcome.

 

I would select 20H2.

 

If you compare the plain W10 and the 20H2 driver pages, you will a lot more drivers under the plain W10 section.

 

The ones for 20H2 should have filtered out the older drivers listed under W10.

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3 REPLIES 3

‎08-19-2022 10:21 AM

HP Recommended

Hi:

 

Yes, choose the version of Windows that is the closest to the newest build (21H2) if that is what you have installed now.

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‎08-20-2022 07:29 AM

HP Recommended

Thanks for the reply.

Just to be clear, I should select '20H2' when I have '21H2' installed?

A friend of mine told me to select he simple Windows 10 (64 bit) option if my version is not in the list.

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‎08-20-2022 07:37 AM

HP Recommended

You're very welcome.

 

I would select 20H2.

 

If you compare the plain W10 and the 20H2 driver pages, you will a lot more drivers under the plain W10 section.

 

The ones for 20H2 should have filtered out the older drivers listed under W10.

Was this reply helpful? Yes No
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