Outlook stop opening

[ljackpape]

My Outlook has stopped opening. It pops open then dissappears.

[Kuroi_Kenshi]

Hi @ljackpape,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your Outlook opens briefly and then closes, and you’d like only HP product-related steps. Let’s go through a few checks focused on HP systems and software.

Restart the HP system completely
Shut down the laptop or desktop fully and power it back on.
This clears temporary HP background services that may affect applications.

Run HP PC Hardware Diagnostics
Restart the computer and press Esc, then select System Diagnostics.
Run the System Test to ensure there are no memory or storage issues impacting apps.

Check HP Support Assistant updates
Open HP Support Assistant and install all recommended updates.
HP firmware, BIOS, or chipset updates can resolve sudden application crashes.

Perform a power reset on the HP device
Turn the system off and unplug the power cord or adapter.
Hold the power button for 15 seconds, then reconnect power and restart.

Check HP security or protection software
If your HP device includes preinstalled security or privacy tools, temporarily disable them and test Outlook.
Some HP background utilities can block apps from loading correctly after updates.

Test in HP-recommended Windows environment
Sign out of Windows and sign back in using the same HP user profile.
Corrupted session data can cause applications to close immediately.

Verify storage health on the HP system
Use HP PC Hardware Diagnostics to run the Storage Check.
If storage errors exist, applications like Outlook may fail to open properly.

Restart HP-related services
Restart the system to reload HP system services and drivers.
This ensures all HP-managed components are initialized correctly.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,