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‎07-10-2025 06:17 AM

HP Recommended
Product: HP ENVY Notebook - 13-d005np (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

First off all, the product has been discontinued. But, I need a bios image, a firmware package, something. 
After contacting support, I couldn't even find the BIOS ID.

Does anyone know where I can find a download?

hp eny 13-d005np
P3M93EA#AB9

Reply
1 REPLY 1

‎07-12-2025 08:41 AM

HP Recommended

Hi @officeefp,

 

Welcome to HP Support Community!  

 

Thank you for reaching out regarding your PC. 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Kuroi_Kenshi
I am an HP Employee

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