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HP Notebook - 15-ba031nl

When restaring the pc it asks to address a windows unit

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @pieronena1,

 

Thank you for sharing the details. Appreciate it.

 

If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.

Identifying the hard disk 3F0 error

Restore BIOS default settings

To restore the BIOS default setting, open the BIOS Setup screen.

 

  1. Turn off the computer and wait five seconds.
  2. Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
  4. Press f10 to Save and Exit.
  5. Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

 

Click here for the remaining steps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

Hi @pieronena1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To be able to answer you effectively, we need some information.

 

Could you elaborate more on the issue?


Also, share the snapshots of the error message you are getting.

Elohi_NR
I am an HP Employee
HP Recommended

Hi,

yjis is the message I see in the screen after a restart (due for example to a windows update):

"problem with restart: BOOT DEVICE NOT FOUND please install an os on your hard disk HARD DISK (3F0)"

 

I am also adding the PC characteristics:

 

Name: DESKTOP-70DAUO5
Processor AMD A10-9600P RADEON R5, 10 COMPUTE CORES 4C+6G 2.40 GHz
RAM (installed) 12,0 GB (11,5 GB utilizzabile)
ID   03F021D8-AE65-4F2B-B79E-7DDDEFA27BA2
ID (producy) 00325-80742-68406-AAOEM
Operating syste, a 64 bit, processor based on  x64

No input pen or touch  for this screen

HP Recommended

Hi @pieronena1,

 

Thank you for sharing the details. Appreciate it.

 

If the Hard Disk Error 3F0 boot device not found is displayed on a black screen, use the following procedures to try to resolve the error.

Identifying the hard disk 3F0 error

Restore BIOS default settings

To restore the BIOS default setting, open the BIOS Setup screen.

 

  1. Turn off the computer and wait five seconds.
  2. Press the power button to start the computer and repeatedly press the f10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press f9 to select and load the BIOS Setup Default settings.
  4. Press f10 to Save and Exit.
  5. Use the arrow keys to select Yes, and then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer.

 

Click here for the remaining steps. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
HP Recommended

Elohi, thanks for helping!!!

HP Recommended

Hi @pieronena1,

 

You are welcome! and happy to know that helped.😊

 

If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
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