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12-10-2018 11:30 AM
MY NOTEBBOK THE PRODUCT NUMBER IS C6S10AS#ABA , THE PC EMITS NOISE WHEN I TURN IT ON FROM 7-8 DAYS AND IT COOLS . BEFORE THIS PROBLEM I DOWNLOADEN AN APP FOR ANTIVIRUS "total av" , WHICH CLEANED THE HARDWARE EN SCANNED THE SYSTEM IN SEARCH OF SOME PROBLEM. I AM WORRIED BECAUSE NOW THE NOISE AND LOUDER , I HAVE TO TURN TO A TECHNICIAN ? THANK YOU.
12-10-2018 01:04 PM
Sorry, but it looks like TotalAV is really a SCAM ... https://askbobrankin.com/scam_alert_is_totalav_a_total_scam.html
IF you can, you should uninstall it, and if you bought it in response to it telling you that your PC was infected -- that is the EARMARK of a SCAM operation!
I am a volunteer and I do not work for, nor represent, HP