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HP Recommended

I have an HP 15 Note Book HP-f11dx (edited) Product: J9H1UA#ABA Warranty: 1Y1YY0 

AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015

 

Having PCI Device! Unknown! failure in Device Manager. There are no drivers and can't seem to locate any.

 

Can you help please.

3 REPLIES 3
HP Recommended

If PCI Device is the exact device description as shown in the device manager, then you need this driver for it.

 

Realtek Card Reader Driver

 

sp69482.exe

HP Recommended

Paul_Tikkanen

 

Thank you for the sp69482.exe that helped clear up my PCI issue. I eventullay found it here: https://www.helpdrivers.com/notebooks/Hewlett_Packard/HP_15/HP_15-f100_Notebook_PC_(Touch)/

about halfway down on the right side of the page.

 

Now I need help with Unknown Device! in Device Manager. For the same Laptop listed below:

 

HP 15 Note Book HP-f11dx S/N: 5CD4451MYH Product: J9H1UA#ABA Warranty: 1Y1YY0 

AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015I have an HP 15 Note Book HP-f11dx S/N: 5CD4451MYH Product: J9H1UA#ABA Warranty: 1Y1YY0 

AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015 PLEASE

HP Recommended

You're very welcome, @Truman6 

 

Please post the hardware ID for the unknown device so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

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