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05-11-2025
09:38 AM
- last edited on
05-12-2025
02:17 AM
by
Akhi_H
I have an HP 15 Note Book HP-f11dx (edited) Product: J9H1UA#ABA Warranty: 1Y1YY0
AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015
Having PCI Device! Unknown! failure in Device Manager. There are no drivers and can't seem to locate any.
Can you help please.
05-11-2025 11:34 AM
If PCI Device is the exact device description as shown in the device manager, then you need this driver for it.
Realtek Card Reader Driver
05-11-2025 01:33 PM
Paul_Tikkanen
Thank you for the sp69482.exe that helped clear up my PCI issue. I eventullay found it here: https://www.helpdrivers.com/notebooks/Hewlett_Packard/HP_15/HP_15-f100_Notebook_PC_(Touch)/
about halfway down on the right side of the page.
Now I need help with Unknown Device! in Device Manager. For the same Laptop listed below:
HP 15 Note Book HP-f11dx S/N: 5CD4451MYH Product: J9H1UA#ABA Warranty: 1Y1YY0
AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015I have an HP 15 Note Book HP-f11dx S/N: 5CD4451MYH Product: J9H1UA#ABA Warranty: 1Y1YY0
AMD A8-6410 APU with AND Radeon R5 Graphics 2.00 GHZ Ram: 8.00 GB 750 GB Hard Drive 64 Bit x 64 Based processor Touch Screen Purchased 1/21/2015 PLEASE
05-11-2025 01:57 PM - edited 05-11-2025 01:58 PM
You're very welcome, @Truman6
Please post the hardware ID for the unknown device so I can figure out what driver it needs.
Use this guide for how to find the hardware ID for a device:
How to Find Drivers for Unknown Devices in the Device Manager