• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 14 laptop
Microsoft Windows 10 (64-bit)

I just bought a new hp and it opened to the login and my pw was refused I need help please. 

1 REPLY 1
HP Recommended

@ronny2064 

When you first open a new HP laptop, it will run a setup routine that will prompt you for the information needed to set up a user account on that PC.

 

IF your PC is not doing that, but instead, demanding a password -- then return it and demand a full refund -- because we are not permitted here to assist you with bypassing passwords.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.