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Locked

‎03-31-2020 12:34 PM - edited ‎03-31-2020 12:36 PM

HP Recommended

I can’t get in my computer once turned on I can’t reset it online because it’s the hardware password.

My Microsoft password is fine. But it doesn’t allow me to use that to get in on the hardware itself what do I do?

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1 REPLY 1

‎03-31-2020 12:50 PM

HP Recommended

@d2077

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

I work on behalf of HP
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