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Locked

‎09-14-2020 03:29 PM

HP Recommended
Product: Pavilion HP14-BK091ST Note 2802787

I typed in my password to get into my computer and it tells me it is wrong. To change it, it says to use a USB disk to do so. It never came with a disc and does not have a disc draw either.

1 REPLY 1

‎09-14-2020 03:33 PM

HP Recommended

Hey Kreichart 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Kind regards,

 

MarcusC

I work on behalf of HP.
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