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Phoenix55
Level 2
11 5 1 0
Message 1 of 4
294
Flag Post

Pavilion 15 CX0038NT driver updates

HP Recommended
Pavilion 15
Microsoft Windows 10 (64-bit)

Hi,

 Why i cant take latest updates? Hp driver page support only Windows 10(1903).  I cant update my drivers. Hp support assistant cant update driver either. Please update driver for our laptop series(Hp pavilion 15 cx0038nt).

3 REPLIES 3
sandytechy20
HP Support Agent
HP Support Agent
32,962 25,516 1,686 1,899
Message 2 of 4
Flag Post
HP Recommended

@Phoenix55

 

Welcome to HP support community.

 

Did you know that HPSA redirects application updates based on model-series and is not specific to your computer?

 

(Basically, the application gets updates based on the entire series, is not specific to your serial number, hence there are certain updates that can be skipped)

 

Although, if your applications aren't working and the updates are necessary, make sure you download the latest version available for HPSA from the Official HPSA website.

If yes, please follow the below steps to ensure the options are not set to Never :

  1. Open HP Support Assistant and click the Settings button.
  2. On the Health Analysis tab, select "Every day or week" from the Frequency drop-down list, and then click Save.
  3. Click the Tune up tab, select the "your preference" from the Frequency drop-down list, and then click Save.
  4. Restart the computer and try again.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE

(By the end of this article all the issues should be resolved)

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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Phoenix55
Author
Level 2
11 5 1 0
Message 3 of 4
Flag Post
HP Recommended

The HPSA cant analyze the system and cannot find any drivers. 

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sandytechy20
HP Support Agent
HP Support Agent
32,962 25,516 1,686 1,899
Message 4 of 4
Flag Post
HP Recommended

@Phoenix55

 

Why do you want to update the drivers, as usually updates are installed to resolve a specific issue.

And uninstall HPSA, then reinstall it, then try again.

Here is the link to download the drivers:- Click here

Sandytechy20
I am an HP Employee

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