Persistent "Not Responding" Error Messages on MS Word, Excel & Chrome Browser on an HP Win 10 Laptop
I am persistently receiving "Not Responding" error messages when using MS Word and Excel as well as Chrome browser on my laptop (the Word & Excel files reside on my hard drive). This issue is leading a major loss of time and productivity. Thank you for your help - I want to identify and resolve the root cause.
HP Laptop: Purchased in 2019
Hard drive: 1 TB (50+ GB used)
RAM: 4 GB
OS: Win 10 (all Updates added)
Software - Chrome and MS Word and Excel: All up-to-date
Internet: Via my SP Consumer Cellular (connection is good, not great)
A/V: McAfee - Multiple scans run; no issues found
Any suggestions on how I might resolve whatever the root cause?
My default assumption (which may be right or wrong) is to simply add a bigger RAM Card (e.g. 20 GB).