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HP Recommended
OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509V8AV)
Microsoft Windows 11

Hi everyone!

 

I recently got an OMEN 17.3 inch Gaming Laptop PC 17-ck1000 (509V8AV): https://support.hp.com/us-en/product/omen-17.3-inch-gaming-laptop-pc-17-ck1000/2100997909/model/2100...

 

And wanted to test it what it can do, starting some demanding applications, games and so on. Then I discovered there's a software for this type of laptop (OMEN Gaming Hub) and got it to see whats up with that. After playing around with it, I used the feature to "boost" a game, whatever that meant, and after boosting it, the game graphics turned weird, it had like the "pincushion effect" in it, like the sides of the game would be pushed inward. Would require me to click like 3-4 cm away from the actual in-game option in order to access it.

 

Must say, that before I boosted the game, I played it and everything was displayed correctly, but then its got unplayable.

 

Any idea what could go on here and how to revert to normal?

 

Got Win11, 22H2, every driver is updated.

Tried reverting in-game option to normal, "de-boost" it, even reinstall it and nothing happens.

 

Thanks alot!

Alex

AA
1 REPLY 1
HP Recommended

Hi @AleGsZ95,

 

 Welcome to the HP Support Community. 

 

I'd like to help!

 

This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.