Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-13-2022 10:58 AM

HP Recommended
Product: HP ENVY - 17-ce1005nb
Operating System: Microsoft Windows 11

Received a firmware update 15.11.0.0, trying to install and get this message "Please wait while we install a system update  ".... it takes forever so I stopped and reboot the pc...in Device manager now this firmware update got a yellow exclamation asking to restart...when done same result...( tried several times and finally I revert to previous version 15.4.0.0 that is working fine).  I guess it is a wrong update or any solutions to fix it?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.