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HP Recommended

Hello, 

I'm using EliteBook  9480m. When I plug in the charger, the battery light blinks white for 8-9 times and the turn off. Device is also not charging while plugged in. Now it's battery is dead. I tried to power it on by connecting AC adapter but when I press power button battery light blink orange and then turned off and device didn't received power.

Please tell me what should I do?

3 REPLIES 3
HP Recommended

@Maria-marvi265 

 

Please use the following Guide

 

            https://www.hp.com/us-en/shop/tech-takes/why-is-my-laptop-battery-not-charging

 

Regards.

BH
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HP Recommended

Sir,

I cannot apply these solutions because my laptop is dead and it's not logging in even when AC adapter is connected.

What can I do now?

HP Recommended

Check the AC adapter brick and verify that any removable cords are fully inserted. Next, make sure the battery is properly seated in its compartment, and that there is nothing wrong with either the battery or laptop contact points.

 

Regards,
John

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.