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1 REPLY 1
06-25-2025 09:13 AM
Hi @curleypoppins,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
Thanks for reaching out. I understand your HP laptop's sound and data network are not working, and you're looking for home service support. Before checking for the service request to please try the steps and let me know:
Please try These First (Online Support Tools)
- HP Audio & Network Troubleshooter
- Use HP’s automated tools to diagnose and fix sound and network issues: Fix Sound Issues | HP® Support
- Use HP’s automated tools to diagnose and fix sound and network issues: Fix Sound Issues | HP® Support
- HP Support Assistant
- If your laptop still boots, install and run HP Support Assistant: 🔗 HP Support Assistant | HP® Support
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support
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