@Kqu1nn, Welcome to the HP Support Community!
As I understand you need a fix for the pop-up message event log,
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
Do you get any blue screen errors before the device shuts down?
While you respond to that, here's what you need to know:
This scenario usually indicates a problem with the hardware. To help isolate the problem, check the following items:
- Overclocking: Disable overclocking to see whether the issue occurs when the system is run at the correct speed.
- Check the memory: Verify the memory by using a memory checker. Verify that
- at each memory chip is the same speed and that it is configured correctly in the system.
- Power supply: Make sure that the power supply has enough wattage to appropriately handle the installed devices. If you added memory, installed a newer processor, installed additional drives, or added external devices, such devices can require more energy than the current power supply can provide consistently.
- Overheating: Check whether the system is overheating by examining the internal temperature of the hardware.
- Defaults: Reset the system back to the system defaults to see whether the issues occur when the system is running in its default configuration.
If you see that the computer generates a Stop error that contains a BugcheckCode value that is not reported in an event ID 41, change the restart behavior for the computer. To do this, follow these steps:
- Right-click My Computer, and then click Properties.
- Click Advanced system settings.
- Click the Advanced tab.
- In the Startup and Recovery section, click Settings.
- Click to clear the Automatically restart check box.
If you've been using the Recovery Partition (F11) to reinstall the OS, I recommend using the Recovery media instead to wipe out the HDD and create a new partition and fresh OS installation: Click here to obtain one, if you don't have on in your possession.
Hope this helps! Keep me posted.
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