Power Bank Charging Issue

[goncalon_rb]

Hi, I have an HP Pavilion x360 Convertible PC 14-dy1000 as my personal computer, but I have a little issue with it. I need to be able to charge it without depending on wall plugs, so I bought a 140W power bank (Anker 737) for that purpose. The problem is that when I try to charge my PC with the power bank, it only charges when the PC is turned off. When I turn it on, the power bank’s output oscillates between 40W and 0W (turned off). How can I solve this issue? This is the third power bank I've bought, and none have worked.

[banhien]

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@goncalon_rb wrote:

...  it only charges when the PC is turned off. When I turn it on, the power bank’s output oscillates between 40W and 0W (turned off). How can I solve this issue? This is the third power bank I've bought, and none have worked.

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@goncalon_rb 

You have to ask Anker why because 40W is too weak that why it only charges your machine when your machine is off.

Regards.

[goncalon_rb]

Yes, that is also strange. But I believe it’s not the main problem because I’ve tried three other brands, and none of them have worked. I think it has more to do with my PC rather than the power bank itself, do you know how can I solve this issue? However, if someone knows of a reliable power bank that is certainly compatible with my PC, I would appreciate it.