Power led not working

[Jagger19]

I need to know if the power led are replaceable, the CPU is working properly but after one year of use of my computer the power led it stopped working and in the sleep mode are the same. In Working mode should stay on in light blue color and in Sleep mode should be light amber color but neither work.  I ckecked the out voltaje over the motherboard in the pins and have 5volts and when turn to sleep mode the voltage is inverted to -5v. I checked the led providing 3volts from another power  source and yes, the led turn on, in direct polarity turn light blue and when inver the polarity turn on in ligh amber. The led only have two pins. When reconect the pins of the led to pins in jack of the motherboard the voltage turn to 0.5V in both modes.   The motherboard model is H-IG41-uATX  and have one 9-pin header for power button, reset button, POWER LED (pins 2, 4), and HDD LED.   Regards.

[The_Fossette]

@Jagg,er19

Welcome to the HP Support Community!

I recommend you contact support and they will assist you in this regard.

Here is how you can get in touch with support.

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Jagger19]

how may i get photos & diagrams or only specs of power led

[A4Apollo]

Hi! @Jagger19,

Thanks for writing back to us.

You need to contact HP support and get the service options available for the PC.

Contact HP support using this link. Click Here

Take Care!