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‎10-16-2021 07:44 PM

HP Recommended
Product: Eg 15
Operating System: Microsoft Windows 10 (64-bit)

Hello!

 

A while ago I bought a HP laptop, and on it was some preinstalled HP software. I can’t quite recite the entire collection of preinstalled software, but I would imagine it’s rather assumable.

 

I accidentally deleted my operating system and had to reinstall it via a USB stick, but doing so led to instabilities and all of the preinstalled software being lost.

 

Is there any official way I can reinstall the software?

Category:
2 REPLIES 2

‎10-16-2021 10:31 PM

HP Recommended
@JackFranklin54 wrote:

... Is there any official way I can reinstall the software?

@JackFranklin54 

 

Probably you can download some but what is your machine because millions and millions of different models/products are out there.

 

Regards.

BH
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‎10-18-2021 02:48 AM

HP Recommended

Hello,

 

it's a HP Pavilion Laptop 15-eg0xxx, according to the 'about' page in settings.

 

It has 11th Gen Intel Core i3, 8GB of ram and a 256gb Samsung SSD.

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