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‎04-06-2023 12:22 PM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 (169W8AV)
Operating System: Microsoft Windows 11

Ever since I updated to windows 11, the print screen keyboard shortcut for a full screenshot does not work - my screen does not dim and no screenshots appear in my screenshot folder where they are set to save to. I have ensured my keyboard driver and software are updated, tried different keyboard shortcuts in case it changed, restarted my computer, and looked at many threads for tips on how to fix this. However, none of these have helped and I still cannot take a full screenshot using the prnt screen keyboard shortcut. Has anyone else had this issue and fixed it, or know how to fix it?

Thanks!

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