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Mistique2470
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Solved!

Print on 8” x 6” photo paper, no option?

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Envy 4500
Microsoft Windows 10 (32-bit)

Hi
I need help in printing a photo onto an 8 x 6” photo paper.

I’ve been trying different ways for days off my iPhone and my computer but their is no option to customise the photo paper size?

The nearest I found is A6 size paper which gives a slight boarder which I didn’t want.

I’ve now ended up paying for a company to print it for me.

Can you please help me?

Thank you
Debbie.

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TEJ1602
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@Mistique2470, Welcome to HP Support Community!

 

The printer does not support an 8x6 photo paper. Refer to the document Printer Specifications for HP ENVY 4500, DeskJet 3540 Printers fro supported paper type and sizes.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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TEJ1602
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@Mistique2470, Welcome to HP Support Community!

 

The printer does not support an 8x6 photo paper. Refer to the document Printer Specifications for HP ENVY 4500, DeskJet 3540 Printers fro supported paper type and sizes.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Mistique2470
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thanks. 

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Jay_G24
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You're welcome 🙂

 

If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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This is not good enough to say that the HP printer doesn't support the 6 x 8 media size. It is a very popular size for photo printing. HP need to do something about it and ensure that its printers can support this popular photo size.

I have the same problem with my OfficeJet Pro 7740 and OfficeJet Pro 8600 and it can't even be achieved using custom sizes !

Mistique2470
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I agree HP is a good company but let’s themselves done by not offering a custom size paper.

 

Epson does it and I’m in two minds to sell my HP printer and get an Epson printer.

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