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‎12-05-2020 10:43 AM

HP Recommended
Product: Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Print screen no longer working is it possible that I must have one drive activated, I recently disconnected one drive cause my laptop and my wife’s laptop were like one laptop and did know a different way for them not to share info!

1 REPLY 1

‎12-05-2020 11:10 AM

HP Recommended

@NoelB49 

 

You don't need One drive to use Print screen. When using Prt Scrn,

 

(a) System will keep contents on Clipboard,

(b) You can paste to normal Windows apps (for example Paint) and save the image on your machine.

 

What is the error message when you hit Prt Scrn?

 

Please try

 

        https://store.hp.com/us/en/tech-takes/how-to-screenshot-on-hp-laptop-or-desktop-computers

 

Other option: You can use Sniping tool to capture screen

 

        https://support.microsoft.com/en-us/windows/use-snipping-tool-to-capture-screenshots-00246869-1843-6...

      

Regards.

BH
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